REGISTRATION, REFUNDS AND CANCELLATIONS
We shouldn’t have to say this, but please don’t register for a class you aren’t sure you will attend. QSI has to put up money to rent space, purchase supplies, and pay staff for every class we run. Cancelled slots prevent students who CAN make it to the class from registering.
Payment must be made in full within three days of registering. Unpaid registrations over three days old may be cancelled if there is demand for the slot.
All QSI class fees include a $50 non-refundable deposit. Cancellations must be requested within 14 days of the scheduled class to be eligible for a refund. Refunds will not be granted with less than 14 days notice except in extraordinary circumstances.
In the event a class is cancelled by QSI, you will receive a full refund.
If you cannot make it to the class you are registered for, you can transfer at no additional cost to a class of equal or lesser value with 14 days notice. Transfers with less than 14 days notice are subject to a $20 fee.
There is no fee if you wish to give your slot to someone else. Contact us and we can make the change.
MULTI-CLASS DISCOUNT PACKAGES
Multi-class discount packages, such as 5-packs and 3-packs, must be used within 12 months of purchase. Mutli-class discounts are for one student only and are not transferable. No refunds will be made for unused slots in discount packages or cancelled registrations made under a discount package. Some classes may not be eligible for discounts.
All participants in QSI activities must sign a waiver to participate.
Students are expected to arrive on time and be ready to train. If you do not have required equipment, please notify us in advance so we can help you get what you need.
Students who display symptoms of a contagious illness may be denied entrance to a class, with credit to take the class at another date.
You can review details about our Covid-19 guidelines here.
Students registering for Advanced classes are assumed to have a strong grasp of basic concepts. All Advanced classes begin with a review of basic concepts. Students who cannot demonstrate adequate proficiency will not be allowed to continue the course.
We reserve the right to refuse training to anyone. Students who demonstrate irresponsible or careless gun handling or are otherwise disruptive may be removed from the class without a refund.
Persons prohibited from possessing a firearm by local, state, or federal laws may not attend QSI classes.
QSI classes are a “politics-free” zone. We strongly discourage any discussion of political issues during class time. If you want to discuss gun rights or other politics, we suggest joining the Minnesota Gun Owner’s Caucus.
Self-defense is a serious matter. Students who lack the emotional maturity to take these matters seriously, advocate, condone or admit to illegal behavior, or demonstrate racism or other hateful ideologies will be dismissed for our programs without a refund.
QSI reserves the right to refuse to train anyone.
YOUR PERSONAL INFORMATION and PRIVACY
QSI considers all student information to be private data and will not release any student information without either the expressed consent of the student. QSI reserves the right to use photos, videos, and testimonial comments from students with their permission. Students are expected to respect the privacy of other students.
Students and persons who make inquiries to QSI may be added to our email list. You may unsubscribe from our list at any time. We will never share our email list with anyone, ever.