Payment must be made in full within three days of registering. Unpaid registrations over three days old may be cancelled if there is demand for the slot.

While we may make exceptions in extraordinary circumstances, QSI does not generally offer refunds. If you are unable to attend the class you have registered for, you have the option to transfer your registration to a different class or transfer your registration to someone else.

If a class you are registered for is cancelled by QSI, you will have the above options available or you can opt for a refund.


Multi-class discount packages, such as 5-packs and 3-packs, must be used within 12 months of purchase. Mutli-class discounts are for one student only and are not transferable. No refunds will be made for unused slots in discount packages or cancelled registrations made under a discount package. Some classes may not be eligible for discounts.


Students are expected to arrive on time and be ready to train. If you do not have required equipment, please notify us in advance so we can help you get what you need.

All participants in QSI activities must sign a waiver to participate.

Students registering for Advanced classes are assumed to have a strong grasp of basic concepts. All students are expected to demonstrate careful and responsible gun handling. All Advanced classes begin with a review of basic concepts. Students who cannot demonstrate adequate proficiency will not be allowed to continue the course.

We reserve the right to refuse training to anyone. Students who demonstrate irresponsible or careless gun handling or are otherwise disruptive may be removed from the class without a refund.

Persons prohibited from possessing a firearm by local, state, or federal laws may not attend QSI classes.


QSI considers all student information to be private data and will not release any student information without either the expressed consent of the student.  QSI reserves the right to use photos, videos, and testimonial comments from students with their permission.   Students are expected to respect the privacy of other students.

Students and persons who make inquiries to QSI may be added to our email list.  You may unsubscribe from our list at any time.